Remote Assistance is a feature in windows that allow another user to access your computer through the internet and troubleshoot the problems in your computer. Computer users without much technical expertise, often have configuration problems or usage questions that are difficult to for a support professional or even a friend or a family member to diagnose and fix over the phone.
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| How to enable, disable remote assistance connections in windows? |
Remote Assistance helps such users to get the help they need and make it easier and less costly for corporate helpdesks to assist their users. Even experienced users can help their friends and family members to troubleshoot their system problems and fix them with Remote Assistance.
Remote Assistance uses Terminal Services technology, allowing a helper to assist you via a remote Terminal Services session. Remote Assistance uses a simple, secure process in establishing a connection between you and a helper. The request is encrypted with a public key and sent using XML.
Enabling Remote Assistance connection:
Enabling Remote Assistance, allows an expert to connect to a novice’s computer and correct any problems directly.
Step1. Right Click on My Computer or This PC (depending on the Windows Version), and click on Properties.
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| enable, disable remote assistance connections windows |
Step2. Click the Remote Settings Tab.
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| enable, disable remote assistance connection in windows |
Step3. Under Remote Desktop, you will see one option:
1. Allow Remote Assistance Connections to this computer.
Step4. To Enable Remote Assistance Connections, check Allow Remote Assistance connections to this computer and click on Apply and press OK.
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| how to enable remote assistance connections in windows |
This enabling Remote Assistance connection is useful for system administrators and technical support teams and technical expertise that can access your computer to troubleshoot any technical issues and fix them.
Disable Remote Assistance Connections:
Disabling Remote Assistance connections are important, to save boot time. So it’s a good idea to disable this feature when not in use.
To Disable Remote Assistance connections, just uncheck Allow Remote Assistance connections to this computer and click Apply and Press Ok.
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| disable remote assistance connections in windows |
The Remote Assistance connections can use in many ways. But, the fastest way to use Remote Assistance is via Windows Messenger using the MSN Messenger Service. You can also initiate Remote Assistance sessions via e-mail. It can also be done Remote Assistance via saving a file, Offering Remote Assistance to a user, Administering Remote Assistance in corporate Environments.
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